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5 eye opening truths about starting your own furniture business

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Evelyn y

Mar. 07, 2024
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So you’ve decided to turn your passion for furniture into a money-making small business. Soon, all of your time will be spent in the workshop doing what you love most, right?

Wrong.

Take it from me, turning your hobby into a business is rarely a smooth transition. Several years ago I took the plunge into the world of entrepreneurship by starting a small furniture business.

After years of doing woodworking as a hobby and making furniture for friends and family, I came up with a few products and got to work. And to be perfectly honest, I was not prepared for what it would take.

But if you are truly stubborn enough to give it a shot, allow me to give you some eye-opening truths about the reality of what you are about to do.


You will no longer be a furniture maker

You will become an entrepreneur.

That’s right, the very thing you were longing to spend more time doing will quickly take a backseat to the responsibilities of running a small business. You’ll be lucky if you spend half of your time in the workshop, and the other half searching for clients, giving quotes, sending invoices, managing social media, etc.

Sound like fun?

Of course not. Unless you have a previous background in graphic design, admission essay writing, marketing, business management, customer service, AND furniture, it can feel overwhelming at first. The good news is that if you stick with it, you’ll figure it all out in a few years. Or be back at a desk job.

Either way it gets better.

Your focus will shift from making cool pieces of furniture to making money. You will need to do a lot of networking to find new clients and put work into maintaining those relationships. Since you’re small, you don’t need thousands of clients, but you need them to prefer you over IKEA and other brands that you can’t compete with on price.

If you’re ok with giving up manufacturing entirely, you can also turn a healthy profit by reselling items from wholesalers on aliexpress and others online. If you’re like me, that isn’t why you got into furniture in the first place, but hey, that’s business.

Your carefully curated style and taste don’t matter

Maybe you’ve built some slick mid-century pieces in a year’s worth of weekends. Maybe you can’t get enough of Japanese joinery and spent days figuring out how to incorporate your favorite into a piece of furniture. I hope you enjoyed it, because there is a slim chance that any of your clients will ask you for the same.

Learning new techniques is great and all, but in order to turn a profit you have to make whatever your clients want and are willing to pay for. For custom craftsmen, if that means painting over beautiful rift sawn oak or adding way too many shelves to a bookcase, that’s what you’ll be doing.

I’ve had to make some painful compromises in custom furniture designs, but the finished piece will live at the client’s house, not mine. And the sooner it gets there, the better.

You need to become comfortable with the fact that what you like and want to build no longer matters. You are at the mercy of your clients and their demands.

The good news is that sometimes that will push you to new heights, and give you a better sense of what your market is. Plus, as you network and build a client list, you can start to be a bit more choosy about which projects you accept.

But there is an alternative.

If you can find a niche (through lots and lots of market research or trial and error), you can carve out a nice living by exploiting it. Taking on the mainstream, you will require a solid customer base and a sustainable. It might seem repetitive to make the same type of things over and over, but it’s much easier to make a name for yourself when you have a clear-cut specialty.


Your market is probably smaller than you think

But everyone loves your furniture! Friends and family (especially your mom) gush over your incredible designs. If just more people could see it, they’d love it to!

Think again.

In today’s world, people have limitless options when it comes to pretty much any product. Why in the world would they buy yours?

It might seem like a good idea to start by setting up an online store, but in my experience, it’s less of a golden hen and more of an enormous time sink. I spent months making a slick website with great product descriptions and professional photos of my products. Then even more time and effort trying to find an audience.

The end result? Lots of people saying they like the furniture, but no one taking the next step and actually buying it.

Plus, if anyone actually decides to give their money to some stranger on the internet, you will have to figure out how to get it to them, wherever they happen to live. If your products are large pieces of furniture, they will be expensive.

When starting out you should expect pretty much all of your customers to be local. Attending a few fairs is a good way to get your name (and face) out there, and maybe even get a few sales. People are far more likely to buy your furniture if they can see it and touch it, and more likely to trust you if you engage them face to face. Once you’ve got an established clientele, reviews, and so on, it will be much easier to sell online.

You’ve got the skills, but not the ones that matter

You can saw to a perfect line. You can make a 3D render of a dining table that looks like real life. You know more about materials and finishes than you do about your own family.

But do you know how to make a business plan? Have you ever dealt with a client that wants to change a project halfway through the process, but without increasing the budget? How about your social media following? Logo and branding? Shipping rates? Inventory management?

Believe it or not, your skills as a carpenter, welder, furniture designer, and so on have much less of an impact on the success of your furniture business as a carefully laid out business plan. If you went to business school, that shouldn’t come as a surprise.

But if you went to business school, you also already know that you could be making much more money in a cubicle of a Fortune 500 company while chatting with Steve from accounting.

When starting out, a shallow knowledge of most of these things can be enough. Or, if you’re willing to invest a bit of money, you can hire professionals from sites like Fiverr or Upwork to give you a helping hand.

You'll become a digital tool addict

You will be trading in hammers and nails, for stuff that will make your business more efficient while you try to juggle EVERYTHING.

There are a number of services online that can give you that little push forward when starting out. Easy-to-use website builders like WordPress and Squarespace can help even the most technologically inept create a beautiful website without too much hassle. You can even get tax software that takes care of big brothers portion of your profits (or losses when you start out).

Other services like Hostinger, Canva, and Desygner are great for creating a simple logo and some visual content to really start getting people's attention. If you don’t want to be interrupted by social media, you can even schedule posts months in advance with Hootsuite.

As for shipping, you’re in for a bit of a headache when it comes to shipping large pieces, especially internationally. In that case, it’s better to stay local at first, but if your products are smaller, services like ShipStation can give you a hand with all that management and pricing.

But even with all the tools, you will become a jack of all trades as you navigate your new life as an entrepreneur.

The bottom line

The furniture business is tough, and if you don’t go into it prepared, you’re setting yourself up for frustration and failure.

Before you take the leap, think about taking some business classes, learn about your local market, and make a solid business plan. It’s definitely possible, but don’t expect it to be remotely similar to what you’ve been doing as a hobby on weekends.

The good news is that if you do stick it out, you will learn a lot fast. And if you manage to put that learning to good use, you’ll be the proud owner of a successful small business.

That’s way more satisfying than being a weekend warrior.

Nick is a former professional woodworker and the owner of Tiny Workshops, a website about creative hobbies.

Frequently Asked Questions

Yes, a furniture business can be profitable. Like any retail or manufacturing business, profitability in the furniture industry depends on various factors, including product quality, brand reputation, market demand, business model, operational efficiency, and pricing strategy. Furniture is a staple in both residential and commercial spaces, leading to a consistent demand for new and replacement pieces.

To launch a successful furniture business, conduct thorough market research to pinpoint a niche and understand consumer trends, then create a business plan focusing on this niche with a competitive pricing strategy. Establish a strong online and physical presence, ensuring your storefront and website attract and retain customers with high-quality imagery and easy navigation. Implement robust marketing efforts across digital and traditional platforms, complemented by exceptional customer service. As your business grows, maintain financial health through savvy management and gradually expand your offerings to scale up operations.

You can find furniture clients by doing marketing. First you need to start with a plan - our furniture marketing strategy post is a handy place to start. From there you will need to turn your plans into actions and attract customers either through traditional or online marketing efforts.

 

Retail stores face substantial challenges to making a profit and surviving. Owners must constantly analyze their markets, react to changing consumer preferences and maintain a profitable product mix.

Retail furniture stores are no exception.

Profit Margins in Retail Stores

Much has been written about the rising volume of online sales and the alleged negative effects on brick-and-mortar stores. However, the reality is that small retail stores are surviving and making a profit, and internet marketers are suffering.

The internet sales business is not as profitable as believed and has not put small retailers out of business. According to Forbes, online retailers are finding that the cost of acquiring customers, building a brand name, fulfilling orders and absorbing returns practically guarantees a money-losing operation.

Although e-commerce represents only 10 percent of total retail sales, the loss of sales in physical retail stores has forced owners to sharpen their management skills. Making a profit now requires maintaining a better product mix, reacting more quickly to changes in consumer preferences, finding ways to upsell related products and increasing inventory turnover with more aggressive price markdowns for slow-movers.

Profit Margins For Furniture Retailers

According to data from The Retail Owners Institute, the gross profit margin for retail furniture stores has actually risen slightly from 43.8 percent in 2014 to 45 percent in 2018. This shows that store owners are reacting to the e-commerce threat and are finding ways to maintain their gross margins.

Nevertheless, pre-tax profit margins are down slightly from 4.5 percent in 2016 to 4.1 percent in 2018. This is the result of increases in rent costs and wages.

Gross Margin Return on Inventory

Evidence of the ability for furniture retailers to maintain profits levels shows up in the metric of Gross Margin Return on Inventory (GMROI).

GMROI is calculated by subtracting cost of goods sold from total sales and dividing by the amount of inventory. This metric shows the gross profit margin that the business earns for each dollar of inventory.

For example, the most recent data from The Retail Owners Institute shows that furniture retailers has a GMROI of $2.86. This means that if a retailer has an average inventory of $600,000, the gross profit margin would be $1,716,000 ($600,000 X $2.86).

This may sound like a substantial amount, but consider that with a pre-tax profit of margin 4.1 percent, the net income before tax is $156,347 (($1,716,000/0.45 gross margin) X 0.041).

Retail Furniture vs. Other Retailers

To put these metrics of furniture retailers in perspective, let's compare them to other kinds of retail businesses

Take household appliance stores, for example. Many of the products in this category can be purchased over the internet: microwave ovens, hair dryers, coffee makers, irons and vacuum cleaners. As a result, these appliance stores have suffered considerably.

According to data from The Retail Owners Institute, household appliance stores have a gross profit margin of 31.9 percent and a pre-tax margin of 2.8 percent. GMROI is $2.30.

Furniture retailers look like star performers compared to household appliance stores.

Furniture Sales Per Square Foot

Data on sales per square foot for privately held businesses is hard to come by. However, a survey from Furniture World has figures for retail furniture stores.

The sales per square foot for an average furniture store is $185. A more efficiently run store produces $210 per square foot, and a top-tier furniture retailer will reach $371 per square foot.

For comparison to a few publicly traded companies, take a look at the sales per square foot for the following:

  • Dress Barn - $129
  • Pier 1 Imports - $138
  • Dollar General - $184
  • Bed Bath & Beyond - $238
  • HomeGoods - $331
  • Rite Aid - $452
  • Victoria's Secret - $622
  • Tiffany & Co. - $2,697

Like other retailers, furniture store owners are finding ways to adapt to the changed world of retail sales. It is a fact that many consumers still like to physically see, feel and touch a product before making a purchase. Retail furniture brick-and-mortar stores meet that customer need.

5 eye opening truths about starting your own furniture business

The Average Profit Margin in Furniture

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